Delete your Trade Sempai account

You can delete your account in the app or with the form on this page.

In the app

1. Open Trade Sempai and sign in.
2. Open the menu and go to Profile → My account.
3. Tap Delete account and enter your password to confirm.

What gets deleted

• Business owners: the whole business is deleted, including its products, stock history, sales and receipts, customers, suppliers, purchases, expenses, rentals, cash-register sessions, notifications, support messages, subscription, settings and logo. The accounts of all of its members are deleted too, including any other business memberships, sign-ins, notifications and support messages they have. The only exception is a member who owns another business of their own: they keep their account for that business and only lose access to the deleted one.
• Staff members: only your own account, sign-ins, notifications and support messages are deleted. Records you created for the business (such as sales) belong to the business and are kept.

Deletion happens immediately and cannot be undone. Phones and tablets that were signed in to the deleted account or business erase their local copy of its data the next time they connect to the internet. You can also remove it at any time by clearing the app's data or uninstalling the app. See our privacy policy for details.

Delete on the web

Can't sign in? Contact [email protected] from the email address on your account.